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Americans with Disabilities Act (ADA) Title II Training Course

Course Description


While Title I of The Americans with Disabilities Act (ADA) protects the workplace rights of persons with disabilities by prohibiting discrimination by employers, Title II of the ADA protects their civil rights. Title II requires State and local governments to provide access to public programs, activities and services in such manner that does not discriminate against individuals with disabilities.

Non-compliance with Title II has serious consequences. The U.S. Department of Justice (DOJ) enforces Title II through “Project Civic Access”, an initiative to ensure counties, cities, towns and villages eliminate all physical and communication barriers that could prevent people with disabilities from engaging fully in community life. Enforcement of Title II is the responsibility of DOJ investigators, attorneys and architects who routinely survey state and local government facilities and programs nationwide to identify modifications needed to meet ADA requirements.

The Cintas Online ADA Title II Training Course offers a comprehensive guide to help communities understand and meet their obligations. Included in the course are quizzes, news briefs and real-world compliance issues that government workers must know and learn to handle appropriately. Topics include:

  • About the ADA — History
  • About the ADA — legal structure
  • Defining Title II coverage and enforcement
  • Understanding the provision of non-discriminatory services
  • What is “equal program access”?
  • What are “integrated settings”?
  • Communication practices — effective and appropriate
  • Facilities — construction and alteration
  • Policies and procedures — proper modification
  • Physical barriers — how to eliminate them
  • Program requirements — proper review
  • What is considered appropriate signage?
  • Auxiliary aids
  • What is meant by “fundamental alterations”?
  • Understanding undue burdens
  • What to know about technical assistance



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