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Gramm–Leach–Bliley Act (GLBA)

Course Description


As information technology continues to advance and make consumer data more readily available, it brings with it big advantages and even bigger challenges. For example, as consumers we like having improved access to the information we seek, and we enjoy the benefits of companies knowing enough about us to bring us the better-targeted products and services we desire. However, we also expect our personal information to be protected.

To this end, Congress passed the “Financial Services Modernization Act”, also known as the Gramm–Leach–Bliley Act (GLBA) after its Senate sponsors. The GLBA imposes significant information-privacy requirements on a wide array of “financial institutions” — including not only banks, securities firms and insurance companies, but also other providers of financial products and services, such as retailers issuing credit cards, mortgage brokers, real–estate settlement services, appraisers, tax–preparation services, money–transmitters, check–cashers, and online companies that offer aggregation, funds–transfer or payment services. Compliance to the GLBA is mandatory for employees of such firms.

The Cintas 30–minute, Online GLBA Training Course offers everything your company and staff need to know to be compliant with GLBA requirements. Topics are delivered in easy-to–understand terms. Content is relevant and includes pop quizzes, news clippings and real–world compliance issues that employees should learn to recognize and handle appropriately. Topics covered in this course include:

  • Understanding the GLBA
  • Which kinds of information are considered “protected”?
  • What is “notice of usage”?
  • Defining the opt-out choice
  • Defining opt-out exceptions
  • Delivering notice
  • Rules for protecting personal information
  • The role of social engineering
  • Determining misuse and unauthorized access
  • How to provide notice of an incident
  • Essentials of enforcement



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