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Records Management

Course Description


Businesses constantly generate and maintain a vast amount of corporate records — from letters, contracts, memoranda and customer files, to appointment books, desk calendars, expense records, and everything in between. Nearly every employee creates or touches corporate records of some kind and in various formats, be it paper, computer data, email, voice mail, or microfilm. Because an organization’s corporate records are among its most valuable assets, accurate management of records is critical.

One of the greatest concerns for companies is that its employees maintain various types of corporate records, each for the specified period of time as required by law. Failure to do so can cause companies to face fines, penalties or other sanctions, and put them at a serious disadvantage should the issue go to litigation. For these and other reasons, businesses are advised to put in place a Record Management Policy. The policy should provide all employees with clearly stated guidelines for maintaining complete and accurate corporate records, including which records to maintain and for what period of time, as well as the proper disposal of records when authorized.

The Cintas, 25–minute online Record Management Training Course delivers the core principles of proper, accurate records management in easy–to–understand terms. Content includes quizzes, news briefs and real–world compliance issues that employees should learn to recognize and deal with appropriately. Topics covered in the course include:

  • Defining what constitutes “records”
  • Do you know who reads your records?
  • What to know about communicating electronically
  • How to create accurate records
  • Understanding and adhering to legal requirements
  • What are the goals and parameters of policy?
  • What to know about suspending record destruction
  • All about proper record disposal
  • Additional relevant issues to consider



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