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Course Description

Abusive workplace environments, including those marked by workplace bullying, are no longer tolerated. Bullying is real and increasingly acknowledged across industries in the U.S. and around the world. One recent survey found that 37% of workers in the U.S. have been bullied at work (Workplace Bullying Institute and Zogby International). In another, 29% of HR executives reported the resignation of one or more employees due to workplace bullying (Challenger Gray & Christmas). Disability claims provide additional proof, with 12% to 18% of psychological-based disability claims directly related to workplace bullying.

While U.S. lawmakers (starting with California legislators in 2003) and business leaders have been contemplating actions to define and confront workplace bullying, other countries — Australia, parts of Canada, and several European countries, including the U.K. — already have anti-bullying laws in place.

Many U.S. companies are following suit. Instead of waiting for public mandates to address bullying and abusive work environments, they are implementing anti-bullying policies on their own as a means to attract, recruit and retain employees, and to build and nurture a healthful and productive workforce.

The Cintas, 30-minute Online Workplace Bullying Training Course defines workplace bullying and its various forms. Course content addresses abusive bosses, co-workers, clients and vendors. Participants learn how to avoid bullying behavior and how best to respond to it. Topics include —

  • How to define workplace bullying
  • Workplace bullying — measuring its toll
  • Understanding anti-bullying law and policy
  • Recognizing types of bullying — hostility, abuse, abuse of power, deceit and sabotage
  • Understanding psychological reasons for workplace bullying
  • How does bullying violate company policy?
  • How to enforce anti-bulling policies

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