Last Updated: 4/26/2012
Commitment to Your Privacy
Cintas or a designated service provider collects and processes personal information you provide on Cintas.com, such as your contact information, including your name, company, address, phone number, email address, credit card number, etc.
We will not collect any personal information from you unless you provide it voluntarily.
Cintas.com is a general audience site and does not seek to gather personal information from or about persons under the age of thirteen.
Cintas' primary goal in collecting personal information and other information on this Site is to give you an enjoyable and customized experience while using our Site and interactive online features, and to allow us to develop new services to better meet the needs of our users and customers.
Cintas uses information related to users of this Site to provide services requested by users, to communicate with users regarding usage of our services, and to enhance the operation and experience of our Site.
We also use the personal information voluntarily provided by users to place, bill, and ship orders, to send requested electronic communications to subscribers, to send print catalogs, and to manage online accounts.
When you visit our Site, we may place a small text file called a "cookie" in the browser files of your computer to assist us in providing our services. The cookies themselves do not contain personal information, although they may be used to collect and process aggregate tracking information to determine which areas of our Site users like and do not like based on traffic to those areas. This helps us continue to build a better service for you and other Site users. Cookies also enable us to link your use of this Site to information that you have specifically and knowingly provided. The cookie will not be used to retrieve information from your computer that is unrelated to this Site or your interaction with it. A cookie can not read data off your hard disk or read cookie files created by other websites. If you wish, you may instruct your internet browser to prevent cookies from being used or to notify you before a cookie is placed. You do not need to have cookies turned on to use this Site. However, if you have cookies turned on, it enables us to more accurately customize your shopping on this Site.
Cintas does not sell our email lists or customer information to unaffiliated third parties so that they can market you. Cintas may disclose your personal information or other information to its affiliates or subsidiaries. Cintas may also disclose your personal information or other information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with applicable law or in response to a subpoena, court order, government request, or other valid legal process; (b) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) to protect the interests, rights, safety, or property of Cintas or others; (d) to enforce the terms of any agreement with Cintas; (e) to provide you with the services or products requested by you (including allowing a purchaser of Cintas or a Cintas division to continue to serve you), and to perform other activities related to such services and products, including billing and collection; (f) to provide you with special offers or promotions for Cintas products or services that may be of interest to you; or (g) to operate Cintas's systems properly. Further use and/or disclosure of your personal information or other information by third parties is not the responsibility of Cintas. Rather, such use and/or disclosure is governed by such parties’ privacy policies.
To protect your personal information from unauthorized access and use and to maintain its accuracy and integrity, we use security measures that comply with applicable law. These measures include computer safeguards and secured files and buildings.
You may ask for a copy of your personal information, ask for your personal information to be updated or corrected, or ask us to remove your personal information from our records by contacting us at email@example.com. All requests must include the following information: first name, last name, and email address. Cintas will make reasonable efforts to accommodate your request, but reserves the right to impose restrictions and requirements on such access requests, if allowed or required by applicable law.
We ask for your email address for online purchases in order to communicate with you about your orders. We also may notify you via email of any specials, promotions, or discounts at Cintas, as well as information on the latest trends in uniforms. If you do not want to receive any promotional emails, please contact us at firstname.lastname@example.org. You can also always remove yourself from any Cintas email list by clicking the unsubscribe link provided in each message.
We use Secure Sockets Layer (SSL) to encrypt your credit card number and payment information so only Cintas is able to decode your information. To check if your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information should is secure.
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles (“Safe Harbor Principles”) to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal data (called “personal information” in this Policy) transferred from the European Union to the U.S. Cintas is a member of the Department of Commerce Safe Harbor and follows the Safe Harbor Principles with respect to personal information transferred from its locations within the European Union to the U.S. Those Principles are briefly described here, and further detail can be found at http://www.export.gov/safeharbor/eg_main_018236.asp: (1) Notice: Cintas will notify data subjects about the purposes for which it collects and uses information about them; (2) Choice: Cintas will give data subjects the opportunity to choose whether their personal information will be disclosed to a third party (other than third-party processors or service providers and as otherwise described herein) or used for a purpose other than the purpose for which the data was originally collected; (3) Transfer: When Cintas transfers personal information to a third-party processor, it will ensure, by contract, by the third party’s Safe Harbor membership, or by some other means that the third party protects the data in accordance with the Safe Harbor Principles; (4) Access: Data subjects are given access to their personal information held by Cintas and are able to correct, amend, or delete that information where it is inaccurate, except where the burden or expenses of providing access would be disproportionate to the risks to the individual’s privacy or where the rights of persons other than the individual would be violated; (5) Security: Cintas takes reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction; (6) Data integrity: The personal information Cintas collects is relevant for the purposes for which it is to be used, and Cintas takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current; (7) Enforcement: Cintas has available mechanisms to investigate and attempt to resolve complaints and disputes regarding processing and disclosure of personal information and has adopted procedures to verify that its Safe Harbor commitments are implemented.
Chief Privacy Officer
6800 Cintas Boulevard
P.O. Box 625737
Cincinnati, Ohio 45262-5737
Cintas has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Cintas, please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Chief Privacy Officer
6800 Cintas Boulevard
P.O. Box 625737
Cincinnati, Ohio 45262-5737