10,000 Customers Can’t Be Wrong
CINCINNATI, OH, May, 2007 –Cintas is the only company providing professional services for the foodservice industry that surveys 10,000 customers each year to learn what kinds of services they need. With over 350 locations across the U.S., Cintas is focused on staying in tune with customer needs and providing restaurateurs with the total solution package to enhance the image of restaurateurs.
Customer Satisfaction Index (CSI) scores are monitored to assure customer needs are not only met, but surpassed. One aspect of the CSI study asks customers if there are any additional products or services they would like to see Cintas provide.
Following each CSI study, Cintas works extremely hard to satisfy customer requests. ï¿½We take a look at these ideas, which could range from an existing program to a product or service that we may not even be in today, and find ways to provide our customers with the solutions they want,ï¿½ says Bill Cronin, President of National Account Sales. Visit Cintas at booth #3624 to see first hand how Cintas is developing customer needs into solutions that enhance any operationï¿½s image.
Headquartered in Cincinnati, Ohio, Cintas Corporation provides highly specialized services to businesses of all types throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom supplies, promotional products, first aid and safety products, fire protection services and document management services to approximately 700,000 businesses. Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS, and is a Nasdaq-100 company and component of the Standard and Poor's 500 Index. The Company has achieved 37 consecutive years of growth in sales and earnings, to date. For more information about Cintas and their services, please call Pam Lowe, Vice President Corporate Communications, Cintas Corporation (513) 459-1200 or email firstname.lastname@example.org.