Cintas is the familiar local face that redefines customer service in a “checklists and codes” industry. Our people include a national network of knowledgeable technicians with thousands of training hours and the support of a local office. For detailed reassurance and support, our process relies on a vast infrastructure and technology-driven paper trail. We promise to deliver the world class customer service Cintas is known for and to help you keep your people and property safe.

How The Service Works

  • Our People
  • Our Process
  • Our Promise
  • ourpeople_vip
    Our People
  • How the Service Works
    Our Process
  • How the Service Works
    Our Promise
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Our People
  • Continual growth – Our technicians receive 1000+ hours of technical, safety and customer service training during their first year – and they receive more every week.
  • Local support – You have a convenient resource before, during and after your service with on-site customer service, a 24/7 emergency line and local support.
  • Nationwide network – More than 2,000 Fire Protection employee-partners live up to the same hiring, training and service standards across the nation and collectively learn from more than 1 million service visits.
Our Process
  • Deep infrastructure – The building blocks of quality control are formed by local inventory and fire extinguisher processing centers, continually fed by a national supplier network.
  • Transparent procedures – Service supports help you manage your scheduled inspections and communicates at every step. On-site VIPscan™ bar coding produces proof of service, giving extra reassurance and oversight.
  • In-depth documentation – You have a verified record and detailed evaluations of your equipment, along with deficiency reports that help you identify additional needs and efficiencies that were noted.
Our Promise
  • Deeper knowhow – We constantly build upon our industry knowledge to help you manage your fire protection needs. Other Cintas services can help prepare your entire facility.
  • Caring service – Built over nearly a century, our culture of caring, do-whatever-it-takes service drives us to see beyond fire protection services and find more opportunities to help.
  • VIP guarantee* – We have so much confidence in our people and process that we offer an industry-leading VIP guarantee that backs our work with our word.