Published 01.28.26

Nine ways an AED service program can benefit your business

You can’t “install and forget” AEDs. Learn how a service program can help you stay compliant and confident your devices will be rescue ready when you need them through proactive maintenance, expiration tracking and documentation.

When a cardiac emergency occurs, AEDs can make all the difference in helping to save someone’s life.

According to the American Red Cross, the survival chances for someone experiencing sudden cardiac arrest decrease by 10% for every minute immediate CPR and AED use are delayed.

And cardiac emergencies can happen anywhere, anytime. A report from OSHA shared that 10,000 sudden cardiac arrests happen every year at work in the U.S.

AEDs are an important part of building a workplace safety culture, but they can only work if they are well-maintained.

The American Heart Association recommends regular visual inspections and testing to ensure AEDs are maintained and their software is up to date, which can require additional financial resources and time.

Keep your workplace rescue ready without the extra work or hassle by partnering with an AED provider like Cintas that provides an ongoing service program. 

AED emergency class

Here are nine ways an AED service program can benefit your business.

  1. AED installation: With a service provider like Cintas, there are a variety of AED models for you to choose from. You can determine the type, location and number of AEDs needed for your business. A dedicated professional will come on site to install your AEDs.

  2. Monthly inspections: Every four weeks, your dedicated professional will arrive, check in with you and scan each AED’s unique bar code. A visual inspection and test of each AED will be performed.

  3. Electrode pad and battery check/replacements: During each service visit, your representative will check to make sure your batteries are not expired and that your electrode pads are not dried out. If needed, your supplies will be promptly replaced during that service visit, so your AED is ready™ for use.

  4. Software updates: As part of your service program, software updates will be monitored and installed to avoid compatibility issues.

  5. Consistent communication: After each service visit, your dedicated professional will follow up with you and review each service provided.

  6. Documentation record-keeping: Most U.S. states have laws governing AEDs in certain settings such as gyms, schools and public buildings. According to the CDC , 42 states have laws that require maintenance and testing of AEDs. Cintas offers an online portal that makes it simple for you to access your AED inventory, maintenance records and usage, making it easier for you to track and stay compliant.

  7. Training: In addition to having a well-maintained AED on site, it is important for your team to know how to respond in the event of an emergency. As the largest national provider of American Heart Association CPR and AED training, Cintas offers personalized, hands-on instruction to help your staff feel empowered and prepared to act.

  8. Ongoing maintenance and support: AEDs are not “install and forget” types of devices. A service program offers ongoing support, so you receive the monthly inspections and routine maintenance needed to keep your AED working in the event of an emergency.

  9. Cost predictability: With a monthly fee, a Cintas service program helps you avoid surprise costs and helps with budget predictability.

Get greater peace of mind and make it easier to maintain your AEDs with a Cintas service program.

Customer is solely responsible for conducting its own risk or hazard analysis, for obtaining regulatory guidance, and for choosing the type and number of AEDs needed and the placement of those AEDs at Customer’s facilities. Any services provided by Cintas are limited to those explicitly contracted for by Customer. If Customer has entered into a service or maintenance agreement with Cintas, Customer is responsible for notifying Cintas of any faults, alarms, or indications that the AED is not functioning properly between Cintas’s periodic service or maintenance visits. Customer is responsible for ensuring compliance with all applicable laws and, if necessary, must obtain a prescription for the AEDs, ensure the AEDs are subject to medical oversight, and take all other necessary steps to comply with applicable law. Cintas is not a health-care provider and does not issue prescriptions, provide medical oversight, or provide other related healthcare or medical services. Rather, if explicitly contracted for by Customer, Customer receives access to a third-party who can provide a prescription for the AEDs, provide medical oversight, register the AEDs with local EMS, and provide Customer access to the third-party’s online software portal.